Refunds & Exchange Policy
- Eligibility: Returns and exchanges are accepted within 10-14 days of receiving your order.
- Condition: Items must be unused, in original packaging, and in resellable condition to qualify for a return or exchange.
- Non-Returnable Items: Digital products, personalized/customized items, and perishable goods are non-refundable unless defective.
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Return Process:
- Contact our support team at our email with your order details.
- Wait for confirmation and return instructions.
- Ship the item back to our return address (customer is responsible for return shipping costs unless the item is faulty).
- Refunds: Once approved, refunds will be processed to your original payment method within 5-6 business days.
- Exchanges: If you need to exchange an item for a different size, color, or variant, please contact us. Exchanges are subject to product availability.
- Damaged/Defective Items: If you receive a damaged or defective product, notify us within 10-14 with photos, and we’ll arrange a replacement or refund.
- Late or Missing Refunds: If you haven’t received your refund within the expected timeframe, please check with your bank or payment provider before contacting us.
For any further questions, feel free to contact us at our email—we’re here to help!